IRS updates IDES users of extended open testing window, restoration of help desk email address and update on IDES

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FATCA News & Information July 30, 2024
Useful Links: IRS.gov FATCA Home News Essentials Key FATCA Provisions News Releases IRS - The Basics IRS Guidance Media Contacts e-News Subscriptions IRS Resources Contact My Local Office Filing Options Forms & Instructions Frequently Asked Questions News Taxpayer Advocate Where to File	Issue Number:  2024-20 Inside This Issue Extended open testing window Restoration of help desk email Update on IDES 1.  Extended open testing window The FATCA International Data Exchange Service (IDES) testing window has been revised and extended to August 9, 2024. IDES users who completed IDES enrollment by June 26, 2024, at 5:00 PM may continue to participate in the testing until August 9, 2024.   Back to top 2.  Restoration of help desk email The email address for the IDES help desk, questions@ides-support.com has been restored. The temporary email address will also remain operational until October 1, 2024.  Back to top 3.  Update on IDES The IRS is continuing to review all IDES alerts, notifications and file transmissions received after June 24, 2024.  The IRS will be manually confirming all transmissions since June 24, 2024. The IRS will email you directly from lbi.fatca.ides@irs.gov, with subject line "Manual IDES Confirmation." The email will confirm if we successfully or unsuccessfully received your file and any action that needs to be taken. These emails will be sent over the course of the next month. Once you receive your email, please take the action requested within two weeks. If you need additional time to transmit or retransmit your IDES transmission due to a system issue, please request an extension of time to retransmit with a business justification at lbi.fatca.ides@irs.gov. Extensions may be granted on a case-by-case basis.  Users should ensure their IDES user preferences are updated to receive IDES alerts. The IRS IDES team appreciates your patience and continued feedback as we continue to work with you through the IDES system transition.  Back to top Thank you for subscribing to FATCA News & Information, an IRS e-mail service. For more information on federal taxes please visit IRS.gov. This message was distributed automatically from the FATCA News & Information mailing list. Please Do Not Reply To This Message.

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