Thursday, September 9, 2021

TDS programmng issue related to COVID-19 employment tax relief on Form 941

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Subject:  Programming issue impacts business taxpayers reporting COVID-19 employment tax relief


There is a Transcript Delivery System (TDS) programming issue impacting business taxpayers who reported information related to COVID-19 employment tax relief on Form 941.

 

Account Transcripts requested for Form 941 for all quarters in Tax Year 2021 may not generate properly. Transcripts are not being delivered to the Secure Object Repository (SOR) Mailbox for e-Services users. When viewing the transcript online, a message will display on the transcript indicating TDS has encountered an unrecoverable error processing the request. With the Postal Mail delivery method, no transcript is mailed.

 

As the Record of Account Transcript is a combination of the Tax Return and Account Transcripts, the Record of Account Transcript is also impacted and can display a message of "No record of return filed."

 

IRS Customer Service Representatives are also unable to obtain these transcripts.

 

The programming issue is expected to be fixed on September 26, 2021.

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