Tuesday, November 17, 2020

Tax Tip 2020-156: Here’s how visually impaired taxpayers can access IRS resources and information

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IRS Tax Tips November 17, 2020

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Issue Number: Tax Tip 2020-156 


Here's how visually impaired taxpayers can access IRS resources and information


The IRS is here to serve and support all of America's taxpayers including, those who use assistive technology. The agency's Alternative Media Center provides resources and accessibility services to taxpayers with disabilities.

Tax-related content is available in a variety of formats for use with assistive technology such as screen reading software, refreshable Braille displays and voice recognition software.

Hundreds of tax forms and publications can be viewed or downloaded in alternative formats including:

  • Text-only
  • Braille ready files
  • Browser-friendly HTML
  • Accessible PDF
  • Large print PDF

The AMC is working to make IRS resources and information as accessible as possible. However, not every product is available in every alternative format.

How to get accessible tax products
People who need an alternative tax product can download it from the Accessible Forms and Publications page on IRS.gov. They can also request Braille or large print copies by calling the IRS at 800-829-3676.

How to request tax notices and letters in Braille or large print
Any taxpayer receives an IRS notice or letter that they need in Braille or large print can do one of the following:

  • Call the IRS at 800 829-1040.
  • Fax their notice with a cover sheet to the AMC at 855-473-2006. The cover sheet should include their name, address, phone number and the preferred format of the document.
  • Mail their notice or letter with a note stating their preferred format to:
    IRS Alternative Media Center
    400 N. 8th St., Room G39
    Richmond, VA 23219


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